L5 Leadership and Management in Care Services Assignment

L5 Leadership and Management in Care Services - Assignment Example There are no expectations for individual holding a L4 credentials do any extra units in order to meet the regulated or requirements of registration (Apple Learning 2012). To achieve a complete award, one must complete a total of seven units which includes four units that are mandatory and three units, which are optional. Just like all NVQ’s, the qualification is based on competence. As such, it is linked to ability of an individual to perform different tasks related to their work completely. A program of assessment and development must be planned by the candidate together with his assessor. Further, an evidence portfolio must be compiled in order to justify that they are competent and have adequate knowledge in their roles (Apple Learning 2012). Professionals in health as well as social care centers need excellent skills in the way they communicate. Good communication enhances relationships, which are positive in nature, and sharing information with those assessing the facilit ies and the practitioner’s services. Still, it is necessary that these individuals should be able to communicate effectively with the families of other people as well as their carers. Further, they must communicate well considering their own colleagues and also in regards to other professionals involved in other fields. As such, for a person considering an entry into a career associated with social care and health, it is important that he should attain the understanding, knowledge as well as the practical skills essential in development of interpersonal skills that are effective. In order to support effective communication, which is within a person’s own job role, it necessitates an individual or the profession to work together with his colleagues in an effort to monitor his work quality as well as maintain the safety of those individuals who have been put under his or her care. In the same context, it is necessary that, that professional approach his colleagues and co nsult them. As such, he should seek advice from them whenever it is appropriate (Tutor Care 2012). The professional, while communicating to the patients, should use body languages. As such, people tend to communicate more using body languages just like they do using words. Body language comprises of facial expressions, hand movements and even eye contacts. The professional working in these facilities must be continuously kept in mind that, different body languages could infer different meanings especially to those who come to seek their services. Again, he should make use of a dialogue in which, much will be said as compared to situations where he does not incorporate dialogue. More over, the practitioner must be able to express anger and also learn how to receive it. Old people are mostly subjected to anger not withstanding the nature of circumstances. As such, they tend to become embarrassed by petty things and if the professional dealing with them does not understand this, then h e will be faced with a hard task in inferring or taking care of them (Tutor Care 2012).